Outlook address book not updating in cached mode

Posted by / 30-May-2020 10:02

Outlook address book not updating in cached mode

The clients are using outlook in cached exchange mode, and I read that a manual download of the offline address book can be achieved by going to send and receive, then download address book. I then found this Microsoft article: Which describes setting a registry value that dictates how the OAB should function.I changed the value to this setting: 1 = The Offline Address Book uses the Download Full Items download mode. I then deleted all of the files as per the article. Has anyone else experienced this issue, or have any idea why it would occur?I read that unchecking the option of using "cached exchange" might solve the problem, and it did (for the one user that I changed this option), the address book was now of the correct spelling on this one users workstation/outlook account.At the very same time that I unchecked this "cached exchange" option on one workstation, another user reported that his address book had now showed the changes to the names on the address list (and this is after having changed the name on exchange server over 24 hours ago).hello, I've noticed that there are some problems while using the Global Address List.(some of the outlook clients can see the updates - photo, tel number etc and some of them not.) how can I push the GAL to outlook clients in exchange 2013?

I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing.

I made the changes in exchange server management console, and the changes stuck on the exchange server itself.

The only problem I am having is that the rest of the users on the domain are not able to see the changes to the name in thier address list when they go to send an email.

When a new email address is added to our company's Exchange server it doesn't show up immediately on my Outlook, and I suspect that it's because of the "cached mode".

When I disable cached mode and restart outlook I see the new address fine.

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The order in which it does this depends on your version of Outlook (see the table below).

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