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We have not received a response from the customer service department yet.
Thank you, Jessica Customer Care Tech Support 360 From: Richard Banks Sent: Friday, March 16, 2012 PM To: Tech 360 Customer Care Subject: customer service question I was attempting to contact customer service through the automated phone line with no resolve.
Is emailing customer service the best available option in order to receive answers regarding products and services? It appears customer service is not a top priority of AT&T.
Each of the available responses claims to connect to an AT&T customer service representative, but the line rings and then immediately goes to a busy signal.
Although the customers service email for AT&T is available here: [email protected], we have not heard a response to our question regarding products and services available. See the AT&T response below: Dear Richard, Contacting AT&T by phone would be the best method to learn more about the products and services available.