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How disappointed to drive from one end of town to the only Pop Eyes in Toledo, Ohio and find the chicken extremely small pieces….exactly one bite from each piece of thigh! I was hoping to have a response right away to my complaint, but it appears Popeye’s feels no compunction to handle their customer service problems. I was treated like dirt at the window, on the phone, and now by corporate. The employee was the rudiest I have seen in a long time.I was disgusted to receive a piece of chicken that was black inside the breading. My advice is “Don’t eat at Popeye’s if you want value in your restaurant experience! Reply Been leaving messages about my experience at a Popeye’s location 70th and Carnegie in Cleveland Ohio this will be my 5th attempt to get this resolved at first I only wanted to inform you of my experience but now a month almost two months later I think I am do a family meal and my money back.My original complaint was chicken was undone greasy skin on attachable red beans and rice one spoon of teaspoon of rice and about five tablespoons of gravy the meal was just unacceptable Reply Made another call, still no response from Popeye’s chicken and biscuit this is been going on since May 5th and it is now June 20th I think by this time I am doing family meal and my money back So I guess I’ll be making another phone call in the morning and will be calling until someone resolve the situation Reply told the associate on the counter that the ice tea was sour.For your associate to tell me I am wrong, please I wasn’t asking her opinion but telling her mine. Reply Well to start it seems bad experience with popeyes happens everywhere for both patrons and employees…You should put up a notice “We do not care about the quality of our food, so do not tell us when something is wrong.” restaurant #11139, rt 73, maple shade, nj I tried going through your tell popeyes web site and every time I got to the part where I put in that I was highly dissatisfied I was knocked out of the survey. Corporate has it all wrong with relations with all in the business world…
We’re not going to treat you like some demented game of musical chairs.